Data Protection

We, SOEX, take the protection of your personal data very seriously and adhere strictly to the provisions of data protection legislation. Under no circumstances are the gathered data sold. The following statement provides you with an overview of how we guarantee this protection and explains which data are gathered for what purpose.

Responsible for the website:


SOEX Textil-Vermarktungsgesellschaft m.b.H. An der Strusbek 19 22926 Ahrensburg Germany Executive board: Walter J. Thomsen Tel: + 49 4102 45 45-0 Email: Data protection commissioner:

The recording, processing and storing of data You can visit our website without having your personal data recorded by us. However, if you enter into contact with our company, either by using the contact form or by email, your personal data will be recorded. The data will only be used for specific purposes, i.e., to

     1. respond to enquiries

     2. prepare quotations

     3. conduct application processes

     4. establish, perform and process contracts

Once they have served their purpose, your data will be erased. Please note, however, that your data may be subject to other legal and tax regulations pursuant to which erasure is only permissible after six or ten years.

Contact form

The contact form can be used to contact us. Upon filling in the contact form, an email will be sent to us. The information you provide is only stored for purposes of processing your enquiry. After your enquiry has been processed, the corresponding record is erased pursuant to the relevant statutory provisions.

Your rights to information, rectification, restriction, erasure and objection

  You have the right to obtain, at any time and at no cost, information about the personal data concerning you that we have stored. You also have the right, if applicable, to have your data rectified, to have access to your data restricted, and to have your data erased. You moreover have the right to withdraw your consent to the storage of your data. If you exercise a legitimate right to object to the storage of your data or a right to have your data erased, your data will be erased accordingly, except where legal or contractual provisions do not permit such erasure. Also excluded from such erasure are any data required for purposes of establishing, performing or processing contracts within the scope of legal transactions, as well as data that must be stored for billing purposes. Should you have any questions regarding access restriction, erasure or rectification of your data, or regarding the withdrawal of your previously issued consent, please contact our data protection commissioner using the contact information provided above.  

The forwarding of personal data to third parties

The data we record are forwarded to the affiliated companies tasked with processing and responding to enquiries. These companies are as follows:

     1. SOEX-Textilvermarktungsgesellschaft m.b.H.

     2. SOEX TVG

     3. SOEX UK

     4. I:Collect GmbH

     5. SOEX Processing Germany GmbH

     6. SOEX Processing Middle East FZE

     7. SOEX Recycling Germany GmbH

     8. I:CO Re:Value


You are entitled to, at any time, obtain information regarding the personal data stored by us and forwarded to third parties. You are moreover entitled to, at any time, withdraw the consent previously granted to us. To obtain information or withdraw your consent, please contact the data protection commissioner using the contact information provided above.

Use of cookies

We use cookies for purposes of optimizing our website and in order to facilitate the use of various functions. Cookies are small text files that are stored on your computer. These cookies, called session cookies, are erased from your computer after your browser session has ended.


Use of Google AdWords conversion tracking

Our website uses the online marketing program “Google AdWords”, including conversion tracking. Google conversion tracking is a service operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you click on adverts placed by Google, a cookie is placed on your computer for conversion tracking. These cookies have limited validity, do not contain any personal data and thus cannot be used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google can recognise that you have clicked on the advert and were forwarded to this page. Every Google AdWords customer receives a separate cookie. Therefore, it is not possible to track cookies relating to the websites of AdWords customers. The information collected using the conversion cookie serves the purpose of producing conversion statistics. This allows us to determine the total number of users who have clicked on our adverts and were forwarded to a page equipped with a conversion tracking tag. However, we do not receive any information which could be used to personally identify users. Processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our justified interest in being able to effectively and efficiently implement targeted marketing and analysis measures.

You have the right to veto the processing of your personal data according to Art. 6 (1) lit. f GDPR for reasons relating to your personal situation by contacting us. You can prevent the storage of cookies by choosing corresponding technical settings in your internet browser. We would, however, like to point out that this may prevent you from making full use of all the functions of this website. You will then not be included in the conversion tracking statistics. You can also deactivate personalised advertising in Google’s advertising settings. You can find an introduction to this at You can also deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at and following the opt-out instructions. You will find more information as well as Google’s Privacy Policy at:


Use of Google Maps

This site uses the mapping service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

For more information on how to handle user data, please refer to Google’s Privacy Policy:

Amendment to our data protection provisions


In order to comply with the current legal requirements and to be able to adapt our data protection policy in the event of changes to our services (e.g. launch of new services), we reserve the right to occasionally amend our data protection policy.

As such, the respective new data protection policy shall apply to any new visits to our website.


Last amended: 25 May 2018