Data Protection

We, SOEX, take the protection of your personal data very seriously and adhere strictly to the provisions of data protection legislation. Under no circumstances are the gathered data sold.

The following statement provides you with an overview of how we guarantee this protection and explains which data are gathered for what purpose.

for the website:


SOEX Textil-Vermarktungsgesellschaft m.b.H.
An der Strusbek 19
22926 Ahrensburg

Executive board: Walter J. Thomsen
Tel: + 49 4102 45 45-0
Data protection commissioner:

The recording, processing and storing of data

You can
visit our website without having your personal data recorded by us. However, if
you enter into contact with our company, either by using the contact form or by
email, your personal data will be recorded. The data will only be used for specific purposes, i.e., to

     1. respond to enquiries

     2. prepare quotations

     3. conduct application processes

     4. establish, perform and process contracts

Once they
have served their purpose, your data will be erased. Please note, however, that
your data may be subject to other legal and tax regulations pursuant to which
erasure is only permissible after six or ten years.

Contact form

The contact form can be used
to contact us. Upon filling in the contact form, an email will be sent to us. The
information you provide is only stored for purposes of processing your enquiry.
After your enquiry has been processed, the corresponding record is erased
pursuant to the relevant statutory provisions.

Your rights to information, rectification,
restriction, erasure and objection


You have
the right to obtain, at any time and at no cost, information about the personal
data concerning you that we have stored. You also have the right, if applicable,
to have your data rectified, to have access to your data restricted, and to
have your data erased. You moreover have the right to withdraw your consent to
the storage of your data. If you exercise a legitimate right to object to the
storage of your data or a right to have your data erased, your data will be erased
accordingly, except where legal or contractual provisions do not permit such erasure.
Also excluded from such erasure are any data required for purposes of
establishing, performing or processing contracts within the scope of legal
transactions, as well as data that must be stored for billing purposes. Should you
have any questions regarding access restriction, erasure or rectification of
your data, or regarding the withdrawal of your previously issued consent, please
contact our data protection commissioner using the contact information provided


The forwarding of personal data to third parties

The data we record are forwarded
to the affiliated companies tasked with processing and responding to enquiries.
These companies are as follows:

     1. SOEX-Textilvermarktungsgesellschaft m.b.H.

     2. SOEX Collecting Germany GmbH

     3. SOEX UK

     4. I:Collect GmbH

     5. SOEX Processing Germany GmbH

     6. SOEX Processing Middle East FZE

     7. SOEX Recycling Germany GmbH

     8. SOEX Trading Germany GmbH


You are entitled to, at any
time, obtain information regarding the
personal data stored by us and forwarded to
third parties. You are moreover entitled to, at any time, withdraw the consent
previously granted to us. To obtain information or withdraw your consent,
please contact the data protection commissioner using the contact information
provided above.

Use of cookies

use cookies for purposes of optimizing our website and in order to facilitate
the use of various functions. Cookies are small text files that are stored on
your computer. These cookies, called session cookies, are erased from your
computer after your browser session has ended.


Use of Google AdWords conversion

Our website uses the online marketing program “Google
AdWords”, including conversion tracking. Google conversion tracking is a
service operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA
94043, USA; “Google”). If you click on adverts placed by Google, a cookie is
placed on your computer for conversion tracking. These cookies have limited
validity, do not contain any personal data and thus cannot be used for personal
identification. If you visit certain pages on our website and the cookie has
not yet expired, we and Google can recognise that you have clicked on the
advert and were forwarded to this page. Every Google AdWords customer receives
a separate cookie. Therefore, it is not possible to track cookies relating to
the websites of AdWords customers. The information collected using the
conversion cookie serves the purpose of producing conversion statistics. This
allows us to determine the total number of users who have clicked on our
adverts and were forwarded to a page equipped with a conversion tracking tag.
However, we do not receive any information which could be used to personally
identify users. Processing is carried out in accordance with Art. 6 (1) lit. f
GDPR based on our justified interest in being able to effectively and
efficiently implement targeted marketing and analysis measures.

You have the right to veto
the processing of your personal data according to Art. 6 (1) lit. f GDPR for
reasons relating to your personal situation by contacting us.
You can
prevent the storage of cookies by choosing corresponding technical settings in
your internet browser. We would, however, like to point out that this may
prevent you from making full use of all the functions of this website. You will
then not be included in the conversion tracking statistics. You can also
deactivate personalised advertising in Google’s advertising settings. You can
find an introduction to this at You can also deactivate the use of cookies by
third parties by visiting the Network Advertising Initiative deactivation page
at and
following the opt-out instructions.
You will find more information as well as Google’s Privacy Policy at:


Use of Google Maps

This site
uses the mapping service Google Maps via an API. The provider is Google Inc.,
1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

To use the
features of Google Maps, it is necessary to save your IP address. This
information is usually transmitted to and stored by Google on servers in the
United States. The provider of this site has no influence on this data

The use of
Google Maps is in the interest of an attractive presentation of our online
offers and an easy findability of the places we have indicated on the website.
This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

For more
information on how to handle user data, please refer to Google’s Privacy

Amendment to our data
protection provisions


In order to comply with the
current legal requirements and to be able to adapt our data protection policy
in the event of changes to our services (e.g. launch of new services), we
reserve the right to occasionally amend our data protection policy.

As such, the respective new data
protection policy shall apply to any new visits to our website.


Last amended: 25 May 2018